Policy updated 8/11/2024
Introduction
Blackdown Clothing – A Trading name of Blackdown Group Ltd, excels in the stockholding, distribution, and customisation of workwear, corporate attire, and team uniforms. Our extensive portfolio covers a myriad of services, including embroidery, garment decoration, artwork creation, garment design, and managed contract services.
Core Principles
Our operational ethos is rooted in a “right-first-time” approach, aimed at fulfilling our client’s expectations with precision and reliability. This requires an organisational culture that fosters teamwork, integrity, and mutual accountability. At Blackdown Clothing, every employee plays an integral role in achieving a common goal—delivering unparalleled quality products and services to our clients.
Compliance and Standards
Were currently working towards a comprehensive Quality Management System (QMS) in line with the ISO 9001 standard, complemented by any sector-specific legislation and regulations. This commitment extends to satisfying all legal, regulatory, and statutory obligations pertinent to our business operations.
Employee Responsibility and Engagement
All employees are obligated to uphold the quality policy and comply with our ISO 9001-aligned QMS protocols. They are individually responsible for the quality of their own work and are encouraged to actively participate in the ongoing improvement of our business processes. To realise this, we are committed to creating an inclusive work environment that values each employee’s contribution and promotes their professional growth.
Objectives and Targets
Our quality assurance strategy necessitates:
Regular setting and reviewing of Quality and Business Objectives, which stem from a robust analysis of the needs of internal and external stakeholders, market dynamics, risk mitigation strategies, and key performance indicators.
A resolute commitment to customer satisfaction by complying with their requirements, as well as any legislative and statutory mandates.
The continual refinement and upgrading of our Management System to adapt to evolving client needs and industry standards.
Continual Improvement
As an organisation deeply committed to excellence, we set measurable quality objectives that are meticulously planned, reviewed, and updated. The primary purpose of these objectives is to perpetuate a cycle of continual improvement in our quality performance. Additionally, we remain vigilant in adhering to any specific legal requirements directly related to the products or services we offer.
Policy Review
This Quality Assurance Policy will undergo periodic reviews to ensure its sustained relevance and effectiveness in aligning with our strategic goals.
Blackdown Group Ltd Quaility Policy Statement
Blackdown Group Limited undertakes to supply only safety equipment and/or related services that fully comply with the standards and regulations and claims made relating to those products and/or related services. Where appropriate, Blackdown Clothing will maintain up to date technical files and associated documentation to ensure that regulatory compliance information can be supplied upon request.
Where products are sourced from external organisations which hold technical files relating to the products being offered, Blackdown Clothing will request confirmation that these files are current, complete, contain appropriate conformity assessment information and, where relevant, regulatory compliance certificates and will take all necessary steps to confirm the validity of the compliance documentation held by that external supplier in respect of the products being sourced.
Where services are provided related to safety equipment sourced from external organisations, Blackdown Clothing will maintain approval from the manufacturer that the services provided are assessed and approved by the external organisation.
S. Nelson
Director
Blackdown Group Ltd
8th November 2024